Self Storage Units in West Hatfield, MA

Richard went completely above and beyond the call of duty and his job description in helping me when I moved into my storage shed. I came in by myself (with my pup) in a 20 foot UHaul, intending to unload a tiny house kit weighing thousands of pounds by myself. Richard offered his help without any prompting when I checked in (and I demurred because I'm terrible at accepting help). Then he just walked out once I'd moved the truck to my storage area to offer help again. I really don't know what I would've done if he hadn't helped me, as several of the items definitely shouldn't have been unloaded by one person. Richard spent a good couple hours out there with me on the truck, and he made the job SO much easier and more pleasant. I'm new to the area (I'll be building the tiny house on land I bought less than a year ago), and it was wonderful to experience the sort of kindness to a stranger that Richard showed. If you're Richard's boss and you're reading this, please give him a raise and a promotion immediately. Thanks Richard!

Would recommend to all! Our furniture was stored in a climate controlled unit for 10 months and everything came out of the unit looking great. No damage, furniture was clean and no funky smells you usually expect with storage. Nothing but positive things to say about our experience!

We just made arrangements to store our camper van at WMSS. We worked with Ben, the manager, and he is terrific. Courteous, informative, patient, and efficient. He went out of his way to make sure that all our needs were taken care of.